The critical bankruptcy attorney skill I added to my tool box came late in my bankruptcy career. It wasn't plotting the course of a case, manipulating the means test, or success in the courtroom. It was much simpler: the willingness to answer a client question: "I don't know but I'll find out". Clients come to us stressed, uncertain, and frightened of a legal system they see as the great unknown. They're grasping for assurance and visiblity into their future if they take this huge step of shedding their debt. As professionals, there's huge internal pressure to provide concrete assurances about how this all works out. Yet, some questions may involve fact patterns or aspects of bankruptcy law we simply haven't confronted. Or the approach of the other players in the bankruptcy game may be unknown. Danger lies in giving in the templation to be all-knowing or overly confidence-inducing. Our early interactions with clients are all about building expectations about how a … [Continue reading...]













